3G/4G USB WiFi Router

The USB hotspot we offer is manufacturer by a 3rd party provider. We have selected this based on good feedback from users across 30+ countries and generally the compatibility with various SIM card providers is good. However, there are some providers that are not compatible (see e.g. our note below for US users). We therefore recommend that you test the hotspot for your specific use case and with your provider to ensure that it is suitable for your requirements. In particular, we recommend testing this well in advance before you are to deploy the devices in the field, in case there is an issue with compatibility. For technical support on the hotspot you can contact us, though for advanced technical questions we may refer to the 3rd party manufacturer support.

If you prefer, you can of course source another 3G/4G WiFi router - e.g. a local one or one provided directly from your SIM card service provider. The important thing in this regard is to ensure that you're getting a 'router' (supporting multiple connected devices), rather than a 'modem'. If any questions let us know.

We recommend Soracom as data provider in USA/Canada if using this hotspot (we are not affiliated). US/CA users report good experiences using Soracom SIMs, while some have been unable to use T-mobile/AT&T.

You can order a SIM from their site - see also their intro docs.

To get started, see our step-by-step guide for setting up the hotspot.

Note that soracom.io SIM cards are relatively expensive if you aim to transfer large volumes of data. For such use cases, you can consider alternative providers - e.g. Speedtalk or Verizon flat-rate subscriptions. In the case of Verizon, we recommend getting a Verizon-certified router, e.g. the RUT240.

The current 3G/4G router firmware (4.2) has a bug that causes TLS transfer to not work properly. As such, the router can be used without issues when TLS is disabled in the CANedge2, but if TLS is required for your use case we recommend instead using an alternative cellular WiFi router (e.g. a RUT240). If any questions regarding this, please contact us.

The 3G/4G USB hotspot we offer is a simple-to-use, compact and low cost option. For some use cases, however, you may prefer a more high-spec 3G/4G router with additional features and performance.

Other users have successfully used e.g. the below routers:

• AirLink LX40: E.g. used in fleet J1939 telematics with Verizon SIM cards in USA
• RUT240: E.g. used with Soracom SIM cards as a global medium-cost high-spec option

We have examples of customers that have purchased the USB hotspots in one country and added SIM cards from that country, then sent those hotspots to another country for deployment. This can be done, but you will typically need to modify the APN settings to ensure they are set up correctly. Example cases include using a T-mobile SIM card from Germany in UK, using the username 't-mobile' and the APN 'internet.t-d1-de'.

There are a number of data streaming devices on the market with built-in SIM card support. However, we've not done this in the CANedge2 for couple of reasons:

1. Costs: Integrating cellular in the device would add costs and complexity - resulting in higher prices and/or subscription fees.
2. Modular: Not all users need cellular WiFi - we aim to keep the device "modular" so that you only pay for what you need
3. Identical: The CANedge2 can connect to a cellular hotspot, which is in practice identical to integrating it

In addition, the WiFi module provides flexibility: If you do not wish to connect via cellular, you don't have to. Also, if you want to have multiple CAN loggers use the same hotspot (to optimize costs), you can.

No, this cellular hotspot works as a WiFi router itself - supporting up to 10 devices.

With a CANedge2 you can achieve near real-time upload when constant connectivity is available. You can e.g. configure log files to be split every 10 seconds, thus controlling your upload frequency - though we recommend less frequent intervals to optimize overhead. On your server, you can use the free APIs to auto-process the incoming data.

As a start, we cover these regions across two variants of the cellular hotspot. For some regions, the coverage provided by the frequency bands of one of these configurations may match - we suggest you check the coverage provided by your preferred local data plan provider.

If you're looking for specific configurations with other frequency bands, please contact us and we'll look into this.

Not yet. Currently, we recommend that our users identify the best local data plan to suit their needs.

Yes, you can connect up to 10 devices to the same hotspot.

Not necessarily. Many providers offer semi flat rate solutions or capped transfer speeds. While the offers vary by country, examples exist where your download speed may be capped after a certain usage - but where your upload speed stays the same. Some flat rate payments also cap your upload speed after a certain bandwidth usage - but even at reduced speed, the hotspot solution may work just fine for your purposes.

In addition, you can set up data filters, compression and prescaling to reduce the bandwidth usage significantly.